How to Have Tough Conversations that Produce Results

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How to Have Tough Conversations that Produce Results

August 2, 2023 by Alzheimer’s Speaks

Listen Live or Listen at Your Convenience Thursday August 3rd, 2023 – 2 pm EST, 1 pm CST, 12 pm MST, 11 am PST & 7 pm London GMT, 9 pm South Africa SAST, and on the 4th at 6 am in Australia AEDT

Lori La Bey talks with Dr. Alan Zimmerman, who is ranked among the top 5% of all speakers worldwide.  He has degrees in Communication and Psychology and is the recipient of the CSP Certified Speaking Professional designation and the CPAE Speaker Hall of Fame. Lori has take one of her courses offered through the Minnesota Speakers Association years ago and still says it’s one of the very best courses she has ever taken. Alan’s presentation style is comfortable and personal, yet filled with great takeaways that are easily applicable. Alan will be helping us prepare for those tough conversations that pop up when caring for others. Grab a pen and some paper as my guess is you will want to jot down some notes!

Learn:

  1. Three clarifying questions to choose your fights carefully.
  2. Six filtering questions.
  3. Three things that make someone’s behavior unacceptable.
  4. Four-part statement to level the behavior and conversation.
  5. Six guidelines to ask for what you want.
  6. What if none of the above works?
  7. Equation – Reinforced Responses Reoccur

Contact Dr. Alan Zimmerman

Telephone +1-800-621-7881

Alzheimer’s Speaks Radio – Shifting dementia care from crisis to comfort worldwide one episode at a time by raising all voices and delivering sound news, not just sound bites since 2011.

Order Your Book Now – A Great Gift For Anyone At Any Age

Betty the Bald Chicken – Lessons in How to Care is a wonderful tool for anyone struggling and feeling like they don’t fit in anymore. Bullying, Chronic Illness, Addiction, Divorce, Death & Dying, Ageism, Racism, and more.

Paperback 978-1-952976-86-5 Hardcover 978-1-952976-87-2

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